Shipping policy
Processing Time
Standard Orders: Please allow up to 5 business days for processing and dispatch from the date of order. Express Orders: Items will be dispatched the next business day after the order is placed.
Shipping Provider
We use Australia Post as our shipping partner. Delivery times will be in accordance with Australia Post's service guidelines.
Shipping Options and Costs
- Standard Shipping: $12
- Express Shipping: $15
Delivery Timeframes
Actual delivery times may vary depending on your location and the shipping option selected. For estimated delivery timeframes, please refer to Australia Post's delivery time calculator.
Order Tracking
Once your order is dispatched, we will provide you with a tracking number to monitor your shipment's progress.
International Shipping
Currently, we only offer shipping within Australia.
Shipping Delays
While we strive to meet our stated shipping timeframes, occasional delays may occur due to circumstances beyond our control. We appreciate your understanding in such situations.
For any questions or concerns regarding shipping, please don't hesitate to contact our customer service team.